COVID-19 FAQs at Westbury Chemist

Please note that we are extremely busy and may not be able to answer the phone.

You may find the answer to your question below. You can also email us at clinic@westburychemist.net

Which vaccination will I get when I come for my FIRST dose vaccine appointment?

For FIRST DOSES, if you are under 40 you will be booked in for the Pfizer vaccination or Moderna, depending on what vaccine stocks are available.

If you are over 40 we cannot guarantee which vaccination you will be assigned but it will most likely be AstraZeneca. We are unable to change the vaccination which you have been assigned on-site.

Which vaccination will I get when I come for my SECOND dose vaccine appointment?

SECOND DOSES will automatically be the SAME as your first dose. You do not need to check as the booking system will only allow you to book an appointment for the correct vaccine.

How can I change my appointment?

Please visit the below link to change your appointment and click ‘manage my booking’. You will have to cancel your original appointment and re book. You must have your NHS number and booking reference to hand.

How do I cancel my appointment?

Please visit the below link and follow the steps to cancel your appointment. You must have your NHS number and booking reference to hand.

How do I book an appointment if I don’t have an NHS number?

You will need to contact a GP and register for an emergency NHS number. Once you have this you can book through the below link.

https://www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-vaccination/book-coronavirus-vaccination/

Can I have the vaccination if I don’t have an NHS number?

Yes, you can. Please visit the clinic and they can book you in manually for your vaccination.

What if I arrive and I want a different vaccination to the one I have been assigned?

We are unable to change the vaccine which you have been assigned on site. If you do not want the vaccination that you have been assigned you will have to contact 119 or your GP to discuss further.

 

What do you do with any vaccinations that you have left at the end of the day?

If we have any vaccinations left at the end of the day, we offer them on a first come first serve basis to people who have had their first dose 8 weeks ago. You can wait outside to see if we have any left at the end of the day.

Can I call and request a particular type of vaccine?

No, we have no control over which vaccine you are assigned. This is done through the NHS website when you make your booking.

I have not received a confirmation message for my appointment, what shall I do?

If you have not received a confirmation text for your appointment, please visit us on the day of your appointment at the time you believe your appointment was booked. If you are unsure if the appointment was confirmed, you can call us in the morning, and we can check our appointments for that day. We are unable to confirm any appointments in advance.

 

Are you accepting walk-ins for first doses?

Yes- you will be allocated a suitable vaccine for your age group, depending on what vaccines are in stock.

Are you accepting walk-ins for second doses?

Yes- if we have the same vaccine as your first dose in stock. Please note that we are operating to the government guidelines of 8 weeks between first and second doses.

 

Can I have my second dose early if I am travelling?

No- we are operating to the government guidelines of 8 weeks between first and second doses.

Will you accept a letter from my GP to get my second dose early?

No- we are operating to the government guidelines of 8 weeks between first and second doses.

Please note if you do need to call the vaccination centre, we are extremely busy and may not be able to answer the phone, you can also email us at

clinic@westburychemist.net

COVID-19 Booster Vaccinations

COVID-19 Booster vaccinations are available at Westbury Chemist. Appointments can be booked via National Booking System www.nhs.uk.

 

Walk-in service available Tuesday – Saturday 8am – 7pm (closed between 2pm- 3pm )

 

Please check if you are eligible for your booster vaccination.

 

You will be given a booster dose of either Pfizer or a half dose of Moderna vaccine. You will be offered the right vaccine for you which may be the same or different from the vaccines that you had before.